Recently I was asked to submit my “Motivational inventory”. Among other questions there was one which made me think for a while: if I think about the best manager I ever had, what would make him(her) awesome? Here is what I’ve replied.
I was lucky to have several awesome managers, and I can’t really rank them. But there was definitely one thing in common for all of them- they were supportive.
They would trust my technical skills and would let me to do things “my way”, even when it was not “like people normally do”.
They would have patience to wait till I reach the desired results, even when I myself didn’t have patience .
They would help to resolve the conflicts between team members, and would make sure there is no bitterness left. It would often require multiple phone conversations, and sometimes felt like marriage counseling :).
They would recognize my achievements and make them visible to the upper management and clients. And they would support and motivate me at the moments when I would feel I am a looser and nothing works.
I think that being supportive is the most important role of any manager. Trust, openness, recognition of employees achievements – all of these things can be viewed like forms of support.